Deliver and Monitor a Service to Customers and Implement Customer Service Standards

Deliver and Monitor a Service to Customers and Implement Customer Service Standards

by Harvie Deaner & Jackson Deaner
1st Edition (July, 2015)
ISBN:
  • $44.00


Chapter List:
01 Identify Customers' Needs
02 Deliver a service to a customer
03 Monitor and report on service delivery

Subjects covered:
BSBCUS301 - Deliver and Monitor a Service to Customers
BSBCUS403 - Implement Customer Service Standards

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