Deliver and Monitor a Service to Customers and Implement Customer Service Standards

by Harvie Deaner & Jackson Deaner

1st Edition (July, 2015)

ISBN:

$50.00

A newer edition is available here.

Chapter List:
01 Identify Customers' Needs
02 Deliver a service to a customer
03 Monitor and report on service delivery

Subjects covered:
BSBCUS301 - Deliver and Monitor a Service to Customers
BSBCUS403 - Implement Customer Service Standards

Table of Contents

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