Develop and Use Emotional Intelligence
Harvie Deaner & Jackson Deaner | 2nd Edition (January, 2020)
Lead and Manage Effective Workplace Relationships
Harvie Deaner & Jackson Deaner | 1st Edition (July, 2017)
Lead and Manage Team Effectiveness
Manage People Performance
Manage Personal Work Priorities and Professional Development
Adam Hamill | 1st Edition (July, 2018)
Manage Quality Customer Service
Harvie Deaner & Jackson Deaner | 1st Edition (July, 2016)
Manage Risk
Undertake Project Work
Harvie Deaner & Jackson Deaner | 1st Edition (2017)