Shipping and Returns Information
Learn Now dispatches all orders from Sydney, Australia.
We currently use Australia Post's eParcel service and Fastway Couriers for all domestic deliveries. We do not have a shopfront and our warehouse does not allow pickups in person.
The table below shows our domestic shipping rates.
|Order Value||Standard Shipping||Priority Shipping|
|$0.00 - 80.00||$8.00||$14.00|
|$80.01 - $120.00||$6.00||$14.00|
|$120.01 - $200.00||Free||$10.00|
|$200.01 +||Free||$ 5.00|
Most Standard Orders are dispatched the day after the order is placed.
Australia Post Regular Post or Fastway may be utilised, depending on the weight of the parcel and your postcode.
Priority Orders are dispatched twice per day. Orders received before 1pm AEST are usually dispatched same day, however, during busy periods same day dispatch is not guaranteed.
Australia Post Express Parcel or Fastway may be utilised, depending on your postcode.
All international orders use DHL Express. The price of delivery depends on your location and the weight of your order. Rates will be displayed at checkout.
Out of Stock / Back Ordered Products
We aim to hold enough stock of all products when they're needed, but sometimes we may run out of stock of specific items. In most cases this only lasts a day or two, but this may delay your order. If this occurs, we will contact you.
Returns of printed textbooks for change of mind are permitted within 14 days of purchase. Books must be in new (unopened and unused) condition.
Email email@example.com for a Return Authorisation prior to returning books. Print a copy of the Return Authorisation and include it with your returned order. A refund of the purchase price less postage charges and a 15% restocking fee will be processed through your original payment method.
Returns of Digital Editions are assessed on a case by case basis with our obligations limited to those guaranteed by the Australian Consumer Law.
Priority Shipping Transit Times
The below table indicates the number of business days that parcels dispatched with Priority Shipping usually take. Standard shipping usually takes 2 extra business days to arrive.
Regional and remote areas not listed in the table below usually take 5-7 business days by Standard Shipping and 2-4 business days by Priority Shipping.
|Central Coast||1 day|
|Coffs Harbour||2 days|
|Gold Coast||1 day|
|Northern Rivers||2 days|
|Port Macquarie||1 day|
|Sunshine Coast||2 days|
|Wide Bay||2 days|