Manage Quality Customer Service

by Harvie Deaner & Jackson Deaner

1st Edition (July, 2016)

ISBN:

$35.00

Chapter List:
01 Plan to Meet Internal and External Customer Requirements
02 Ensure Delivery of Quality Products and/or Services
03 Monitor, Adjust and Review Customer Service

Subjects covered:
BSBCUS501 - Manage quality customer service

Table of Contents

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